Privacy Policy

Alshukar (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website (the “Site”).

This policy is designed to comply with applicable privacy laws in Canada (including PIPEDA) and is also applicable to customers in the United States.

1. Information We Collect

When you visit or make a purchase from our Site, we may collect the following types of information:

a. Personal Information

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (processed securely by third‑party payment providers; we do not store full card details)

b. Order & Account Information

• Products purchased
• Order history
• Account login details (if you create an account)

c. Automatically Collected Information

• IP address
• Browser type and device information
• Pages viewed and time spent on the Site
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Arrange shipping and delivery within Canada and the United States
• Communicate with you about your order, account, or inquiries
• Improve our website, products, and customer experience
• Send marketing emails (only if you have opted in)
• Prevent fraud and ensure website security

3. Sharing Your Information

We may share your information with trusted third parties only as necessary to operate our business, including:

• Payment processors (e.g., Stripe, PayPal)
• Shipping and logistics partners
• Email marketing services
• Website hosting and analytics providers

These third parties are required to protect your information and use it only for the intended purpose.

We may also disclose your information if required by law or to protect our legal rights.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality
• Analyze traffic and site performance
• Improve user experience

You can choose to disable cookies through your browser settings; however, some features of the Site may not function properly.

5. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders and provide services
• Comply with legal and accounting obligations
• Resolve disputes and enforce agreements

6. Your Rights

Canadian Residents

Under PIPEDA, you have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Withdraw consent (subject to legal or contractual restrictions)

United States Residents

You may request:

• Access to the personal data we hold about you
• Deletion or correction of your personal information

To exercise these rights, please contact us using the details below.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third‑Party Links

Our Site may contain links to third‑party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

9. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Alshukar
Email: Enquiry@alshakur.com
Business Location: Canada

By using our Site, you consent to the practices described in this Privacy Policy.